GCSAA Senior Director, Member Programs Golf Course Superintendents Association of America

GCSAA is seeking a strategic hands-on leader to drive member recruitment and engagement while overseeing the development and delivery of high-impact programs and services. Position will oversee the Membership department (member recruitment, retention  and governance), Learning & Career Development (education, certificates, certificataion programs, etc.), First Green & Workforce Development (provides clear pathways & resources to introduce the industry to new audiences) and Chapter Outreach (connects the association with chapters in their areas, driving membership growth & fundraising efforts).

Position reports to executive leadership and serves on the Department and Senior Leadership teams. This leader will guide a talented multidisciplinary team, foster cross-department collaboration and manage external partnerships. Ideal candidate combines big-picture with the ability to execute, inspire and adapt in a dynamic, mission-driven environment.

Qualified candidates possess:

• Ability to collaborate with executive leadership to develop & implement data-driven strategies to ensure membership programs, products, services and campaigns are fulfilled
• Capable of partnering with other departments to identify and develop sponsorship and new business opportunities
• Extensive knowledge and expertise in implementing membership growth and retainment strategies
• Highly effective public speaking/presentation skills to large groups to represent GCSAA at key industry events and building relationships through networking
• Expertise to create strategic materials, updates and reports to support communication with the GCSAA Board of Directors and GCSAA Committee members
• Ability to prioritize and manage multiple concurrent projects in a fast-paced, deadline-driven, budget conscious environment
• Ability to plan, prioritize and implement work flow to meet departmental/organizational objectives
• Ability to be an effective leader and contributor in a collaborative team environment; ability to build healthy and positive relationships with internal and external stakeholders
• Excellent written and verbal communication skills including grammar, proofreading, and prioritization skills, coupled with strong attention to detail
• Ability to think creatively and strategically to solve complex problems, along with the ability to quickly grasp concepts
• Highly organized, detail-oriented and customer service focused with high follow-up/follow-through skills
• Bachelor’s degree in business, nonprofit management, public administration or related field or equivalent experience
• Five (5) to seven (7+) years within the golf industry, a general understanding of our membership, and profession, including five (5) years at a director level or higher
• Well versed with a range of business technologies, including CRM and AMS systems, data tools, Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.), Keynote, project management, and virtual collaboration platforms
• Ability to travel (up to 15-25%), overnight stays included
• Position will reside at our headquarters in Lawrence, KS – must be open to relocation  

About Golf Course Superintendents Association of America

The Golf Course Superintendents Association of America (GCSAA), is a non-profit, membership-driven association with 20,000+ members in 78 countries and 90 employees whose mission is serving its members, advancing their profession and improving communities through the enjoyment, growth and vitality of the game of golf. Our mantra is simple: Everyone paddles. We seek to hire passionate team members who wish to make an impact on the future of the game and golf course management profession.